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Overview

The Knot Link SDK includes many features to personalize the cardswitching experience for users. Together, these features (as described below) provide a highly-tailored and frictionless experience to each individual user that seeks to switch their card across various merchant wallets. The set of personalization features operate across a few of Knot’s direct merchant integrations: Apple, Google, and Amazon.

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User Experience

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Quick-Switch Merchants With Apple

When a user switches their card at Apple, additional merchant accounts they use online are detected across two categories:
  1. Merchant accounts that allow for the most frictionless form of login on iOS: FaceID.
  2. Subscriptions and in-app purchases
These detected merchant accounts are surfaced prominently to users, reducing the friction involved in selecting the right merchants to switch their card, as well as the friction of logging in to those merchant accounts. This is achieved by the SDK supporting FaceID for login. Personalization Detected Merchant Accounts Pn

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Quick-Switch Merchants with Google

When a user switches their card with Google, additional merchants where they login with Google SSO are detected and surfaced prominently. Subsequently, users can choose to switch their card with these additional merchants without the need to login to each individually. Personalization Google SSO

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Quick-Switch Merchants with Amazon

When a user switches their card with Amazon, additional merchants linked to their Amazon account are detected and surfaced prominently. Furthermore, if a user has Amazon Prime Video or Amazon Music, these services will be detected and the card automatically switched into these wallets as well. This enables you to capture the spend across all Amazon services, not just the standard Amazon.com wallet. Personalization Detected Amazon Pn When a user first sees the Home screen that displays a list of merchants in the SDK, they are presented with a category of “Popular” merchants. This “Popular” category is dynamic (rather than static) and frequently/automatically updates based on the most popular merchants where users seek to switch their card. Popular Category

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API

Not only are “detected” merchant accounts (found through Apple, Google, and Amazon) used to personalize the cardswitching experience, but you can retrieve the full set of detected merchant accounts for a user from the Get Detected Accounts endpoint. This can be quite useful in personalizing the set of merchants you encourage users to switch their card with in your own native app or through lifecycle marketing campaigns.