Overview

In your app, you may choose to list available merchants for users to view, select from, and ultimately authenticate with. Knot allows you to retrieve a list of available merchants based on a number of parameters so that you may list them in your app or even allow users to search through a list of merchants.

This optional functionality serves as an alternative to the merchant list and search experience within the Knot SDK. In addition, choosing to list merchants in your app goes hand-in-hand with providing a specific merchant (that the user selected) when you invoke the SDK.

Retrieving, Listing, and Searching

You can retrieve merchants from the List Merchants endpoint. In doing so, there are a number of body parameters that will modify the merchant list in the response.

Specific Users

This functionality will be deprecated on this endpoint and revamped shortly.

The Get Merchants endpoint can be used to retrieve a user’s status with specific merchants. Providing an external_user_id in the request will add a status field to the list of available merchants already returned from this endpoint. The status represents the status of the user’s lifecycle in connecting to a given merchant across all sessions.

Statuses:

Description
not enrolledThe user has not provided login credentials (or other sufficient step-up authentication information such as an OTP code) to authenticate with the merchant.
enrollingThe user provided login credentials (or other step-up authentication information such as an OTP code) for the merchant and authentication to the merchant is currently taking place.
credentialsThe user attempted to login to the merchant, but provided incorrect login credentials and needs to provide new ones to re-attempt the login.
otpThe user needs to provide a step-up authentication OTP code to login to the merchant, either for the first time or because it was provided incorrectly before. If the user does not provide this within a short period, the status will change to failed.
approvalThe user needs to approve the login via a push notification, text message, or similar from the merchant.
questionsThe user needs to provide answers to security questions.
zipThe user needs to provide their zip code.
enrolledThe user successfully logged in to the merchant and the action (such as a card switch) was performed successfully (if applicable).
failedThe user was unsuccessful in logging in to the merchant or was successful, but the action (such as a card switch) was unsuccessful (if applicable).