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WEBHOOK
checkout_failed
{
  "event": "CHECKOUT_FAILED",
  "external_user_id": "123abc",
  "merchant": {
    "id": 7,
    "name": "Best Buy",
    "logo": "https://knot.imgix.net/merchants/KBQ5j6cN010PPpwbO7RpKGyDrCpsZ91FRhwnZp5u.png?auto=format&w=240"
  },
  "data": {
    "reason": "card declined"
  },
  "timestamp": 1710864923198
}

Documentation Index

Fetch the complete documentation index at: https://docs.knotapi.com/llms.txt

Use this file to discover all available pages before exploring further.

Fired when checkout fails for a user’s merchant cart.

Authorizations

​
Authorization
string
header
required

Basic authentication header of the form Basic <encoded-value>, where <encoded-value> is the base64-encoded string username:password. Use your client_id as the username and your secret as the password value.

Body

application/json
​
event
string

Name of the webhook event.

Example:

"CHECKOUT_FAILED"

​
external_user_id
string

Unique identifier for the user.

Example:

"123abc"

​
merchant
object
​
data
object
​
timestamp
integer

Unix timestamp of the webhook event in UTC.

Example:

1710864923198